Mental Health Resources

At Columbia Pacific CCO, we value whole health. This includes access to quality mental health. We connect you with resources for behavior change, substance use treatment and more.

Your welcome letter shows if you have mental health benefits through Columbia Pacific. We cover most mental health and substance use treatment services. Care includes:

  • Assessments
  • Psychiatry and counseling/therapy
  • Substance use treatment
  • Medication-assisted treatment, also called medication-supported recovery
  • Mental health crisis services
  • Health behavior change counseling

If you’re in crisis, you can get help without a referral or diagnosis.


You can get crisis services in all counties

Columbia County
Columbia Community Mental Health, 503-782-4499 or TTY 711

Clatsop County
Clatsop Behavioral Health, 503-325-5724 or TTY 711
Tillamook County
Tillamook Family Counseling Center, 503-842-8201 ext. 294 or 800-962-2851, TTY 711

You can also call 911 for emergencies.

Note: You don’t need approval from us to call the crisis line or 911.
Use those services any time you feel you’re having an emergency.


Find a mental health provider with our provider search tool. Or, call Customer Service toll-free at 855-722-8206. We’re happy to assist you.

Levels of care

Different people have different mental health needs. We strive to provide the right level of care based on your need. Here are some examples of care settings:

  • Primary care clinics offer the widest variety or care. They often provide mental health, substance use treatment, behavior counseling and more.
  • Specialty care tends to focus in a single area or two, so it offers a smaller range of services. Common areas of care include mental health, substance use treatment, developmental early intervention and more.
  • A hospital provides emergency or high-intensity care.

Substance use treatment

If you need alcohol or drug treatment, there are many ways to learn more. Talk to your PCP, an outpatient treatment provider or your community mental health provider. Or, contact Customer Service to find local services available to you.

You don’t need a referral from Columbia Pacific to get substance use treatment or recovery support from network providers. You can talk directly to your PCP or the treatment provider. Substance use services include:

  • Outpatient therapy (with approval)
  • Medication-assisted treatment, also called medication-supported recovery
  • Detox
  • Inpatient and residential treatment (with approval)
  • Peer recovery support
See the Provider Directory for a list of providers.

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