CCOs: Frequently Asked Questions

• What is a CCO?

  As a part of the Affordable Care Act, CCOs are a new way to coordinate health care for Oregon Health Plan (Medicaid) members in their communities. It’s more than just physical health care; it also includes mental health care, dental care, and alcohol and drug dependence.
  
  Columbia Pacific CCO covers members in Columbia, Clatsop and Tillamook counties.

  CCOs work closely with members, health providers and the community. Together, they work to improve the overall health of the community, give patients better care, and find ways to deliver care more efficiently.

• Why did Oregon create CCOs?

  CCOs, like Columbia Pacific CCO, focus on preventing disease and helping people manage chronic health issues (like asthma and diabetes). Instead of treating members only when they get sick, CCOs work with members to keep them healthy.
  

• Who benefits from CCOs?

  CCOs directly benefit Oregon Health Plan members and their families, local care providers and hospitals. But in reality, they benefit everyone in the community, because the CCOs identify key health issues for the whole area. Then, they work with local partners to improve health for all.
  

• How are things different?

  In the old system, Oregon Health Plan members might have had three separate plans for their physical, mental and dental care. Providers for physical, mental and dental health were separate – so they weren’t coordinating care. Now, providers are working together in much more efficient ways to improve the care of each and every member.
  

• How can I learn more about CCOs and the Oregon Health Plan?

  Here are some online resources for more information.

  • Oregon Health Authority: Spotlight on Oregon's CCOs
  • Our list of Oregon Health Plan resources
  • Frequently asked questions about Columbia Pacific CCO

  You can also call us toll-free at 1-855-722-8206. Information is available in other languages or formats, such as large print, Braille, audio recordings, web-based communications or other electronic formats.