Report to the Community 2023
Building Healthy Communities
Today and Tomorrow

Building Healthy Communities
Today and Tomorrow

Message from Mimi Haley
Columbia Pacific CCO, Executive Director

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Mission, Values & Vision

Our Mission

Partnering for healthy members
and community well-being

Our Values

Transparency, Accountability,
Honesty, Respect and Commitment

Our Vision

Helping those in need reach their highest potential by providing services
that support their social, emotional and physical health

Our Mission

Partnering for healthy members
and community well-being

Our Values

Transparency, Accountability,
Honesty, Respect and Commitment

Our Vision

Helping those in need reach their highest potential by providing services that support their social, emotional and physical health

By the numbers*

*amounts rounded

$17.7 million

Amount we invested to strengthen our clinical network


Total trips provided to and from health care appointments through our rideshare program for members*


Calls and texts to help educate members about steps to keep their Oregon Health Plan coverage during the statewide renewal campaign**
*as of September 2023
**includes outreach to members and inbound Customer Service calls

  • Trillium House: Columbia Pacific investment adds workforce housing

    In 2020, amid pandemic-related shutdowns, our Regional Housing Impact Fund got to work, making its first-ever grant ($400,000) to an affordable housing project. So, it was a full-circle moment in June 2023 when we celebrated the project’s grand opening. Trillium House added 42 units of affordable housing in Clatsop County, which has the highest rate of homelessness (per 1,000 residents) among Oregon counties. Five units are for community members needing permanent supportive housing. Clatsop Community Action provides onsite services promoting housing stability and self-sufficiency.

    Four-level affordable apartment building (called Trillium House) in Clatsop County, Oregon.


    Amount we have invested (together with risk-share agreement partners in Clatsop and Tillamook counties) to address regional housing needs since 2020

  • New services: Partnering with Housecall Providers to offer palliative care

    Building a healthier future means ensuring that our network has the capacity to deliver care when and where our members need it most. In the fall of 2023, our efforts to expand palliative care services in our region got much-needed support when Housecall Providers (part of the CareOregon family of companies) began offering its Advanced Illness Care program to our members in Clatsop and Columbia counties. The program provides home-based, interdisciplinary clinical services and supports patients with serious illness.

    “Our partnership with Housecall Providers helps our members living with complex chronic conditions get the care they need in the place they want to receive it, along with supporting their families and caregivers.”

    – Safina Koreishi, MD, Columbia Pacific Medical Director

    One woman smiles as another uses a stethoscope on her.
  • Impact fund: Columbia Pacific supports trauma informed networks

    For years, we’ve worked with community organizations on a shared mission to build resiliency in children and families. In 2023, we deepened our commitment, launching a Community Resilience and Trauma Informed Care Impact Fund and seeding it with a $400,000 investment. Grants support the work of Resilient Clatsop County and the Columbia County Childhood Trauma Informed Network, which measure their impact by monitoring progress on issues ranging from child abuse and neglect to high-school graduation rates. “Their work has the potential to change the trajectory of the families we serve today and future generations to come,” said Angel Escobedo, Columbia Pacific Program Development Manager.

    Woman holding a clip board and pen listens to a young person seated across from her.


    Community organizations belonging to Resilient Clatsop County and the Columbia County Childhood Trauma Informed Network

Columbia Pacific representative chats with community member at a story-collection event.

Community input helps us plan for a healthier future

Since our founding in 2012, we’ve listened to community voices. We make a special effort to pay attention to those who have historically lacked equitable access to care and opportunity. In 2023, we launched our third-ever Regional Health Needs Assessment, one of the most important ways that we gather community feedback. We ask community members to share stories about experiences (good or bad) that impacted their health and use those insights to plan for the future.

Reaching deep into our communities

If you visited a food pantry, senior center or community fair last summer, you may have spotted us. Perhaps you stopped by our table to share a story about an experience that impacted your health.

Over a three-month period starting in May, members of our Community Engagement Team fanned out across our three-county service region to collect stories by asking residents to take our Regional Health Needs Assessment survey (in English or Spanish). They made a special effort to visit community action agencies and other places that are part of the social safety net.

In the late summer, we began to analyze survey responses, identifying community needs that will inform our future work and funding priorities. Story collection is the primary research tool for our Regional Health Needs Assessment, which we conduct every five years to support our Regional Health Improvement Plan. Our next Regional Health Improvement Plan will span 2025-2029.

St. Helens Mayor Rick Scholl chats with Columbia Pacific’s Martha Ruiz Olmstead about the need for more affordable housing as he completes our Regional Health Needs Assessment survey.

Since we adopted our current Regional Health Improvement Plan, we’ve worked to address our region’s housing needs, promote trauma informed care, support community-led suicide prevention efforts, strengthen social-safety-net organizations and more.

Addressing health disparities

As with previous Regional Health Needs Assessments, we made a special effort to learn about the experiences of groups that have historically faced health inequities.

For instance, we used a special survey technique to gain insights into the experiences of certain racial and ethnic minority groups. In addition, more than half of survey respondents said “yes” or “in certain circumstances” when asked whether they have a functional need or disability.

And for the first time ever, our survey asked about sexual orientation and gender identity. The many stories we collected will help us gain a better understanding of the barriers faced by members of our LGBTQ+ community.

What we learned

Not surprisingly, the shortage of affordable housing continues to be a major issue in our region. Language access, discrimination toward patients belonging to minority groups and difficulties accessing care are also top concerns, according to a preliminary analysis of survey responses.

“Everyone is thinking about housing, talking about housing and expressing how the lack of choice in housing impacts their health,” said Heather Oberst, Columbia Pacific Community Engagement Manager.

What comes next?

In February, we will host a series of community-input meetings to share the findings of our Regional Health Needs Assessment as well as data from community health needs assessments conducted by our clinical partners. Attendees will have an opportunity to vote on the priorities of our next Regional Health Improvement Plan.

Later in the year, our Regional Community Advisory Council will vote on the plan, based on the recommendations of our county-level Community Advisory Councils. The adopted plan will be submitted to the Oregon Health Authority by the end of 2024.

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Panelists speak in front of a packed room at the Columbia Pacific Substance Use Disorder Summit.

Substance Use Disorder Summit: Making a difference together

After a three-year, pandemic-related pause, we were grateful to bring back our community Substance Use Disorder (SUD) Summit last fall. More than 200 people attended the free, two-day event in Seaside. We heard from clinical experts, state and local public health officials, peer support specialists and young people from our communities. We reconnected, learned from each other, and identified ways to support our friends and neighbors struggling with SUD. As in the past, feedback from the summit will shape our future work and funding priorities.

New in 2023

Our 2023 SUD summit was different from past summits in some important ways.

Peers – professionals who draw on their experiences with SUD to help others become and stay engaged in recovery – had a larger presence. Their contributions to the summit helped elevate the voices of those who are closest to the recovery work in our communities.

Research shows that, for adults with substance use disorder, peer support helps increase their self-esteem; reduce substance use, relapses and hospitalizations; and improve relationships with family members and overall treatment experiences.

“I use my life experience to spread hope to people who are actively using or on the fence and want to cross over,” said Sara Pulver, one of a half dozen peers who spoke at a session called “Lived Experience as Essential Care: The Benefits of Peer Support.”

“I meet people where they are, supporting them in whatever they want to achieve,” added Pulver, who works for Tillamook Family Counseling Center’s Prime+ Peer Program.

Summit attendees mingle in between sessions. A collection of local nonprofits (including behavioral health providers) had tables at the event.

The summit also elevated the voices of young people in our communities. Members of the new youth advisory council to the North Coast System of Care participated in a panel called “What we wish the adults knew.”

They weighed in on factors that influence use of vaping, alcohol or other drugs and shared insights on how young people in our communities get access to substances.

They also talked about how to raise awareness among youth about the long-term consequences of substance use and what could be helpful in terms of prevention-and-intervention resources. Many of their ideas centered on adding school-based resources, including counseling services.

(Read the next story in this report to learn more about the advisory council.)

Turning ideas into action

At the closing plenary, Amy Baker, Executive Director of Clatsop Behavioral Healthcare, delivered a call to action.

She asked the audience: What are the small steps we can take right now to make a difference in the lives of those struggling with SUD? And “what are we dreaming big about?”

“You’ve listened to speakers and ideas that have percolated. This is where we take those ideas, record them and make them happen,” Baker said.

Baker reminded attendees that feedback from past summits has given rise to life-changing programs, including Clatsop Behavioral Healthcare’s own medication assisted treatment program.

Following the summit, we began working to digest feedback, recap themes and develop plans for putting ideas into action.

Stay tuned for more information, and please mark your calendars for our next SUD Summit, Oct. 7-8, 2024.

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Youth advisory council members speak at the Columbia Pacific Substance Use Disorder Summit.

Harnessing the power of ‘youth voice’ to break barriers

It’s been said that young people hold the key to creating a better future. We couldn’t agree more. In 2023, we took an important step toward elevating the voices of young people in our communities when we partnered with Youth Era to launch a youth advisory council to the North Coast System of Care. Advisory council input is helping break barriers to care and services for young people and families in our region.

A pipeline to youth voices

One of the first of its kind in the state, the advisory council grew out of a desire by the North Coast System of Care to hear directly from young people.

The North Coast System of Care, convened by Columbia Pacific, is a network of organizations that works to break barriers to care and services for youth and families touched by multiple systems, including schools, juvenile justice, health care, mental health, substance use treatment and social services. Network members include clinical providers, school districts, community organizations, state agencies and our parent company, CareOregon. Youth Era is also a member of the network.

“In our region, there was a huge interest in wanting to hear from youth about what it’s like to navigate the barriers they face every day,” said Qurynn Hale, Behavioral Health Program Manager for Children, Youth and Families at Columbia Pacific.

“If we want to break barriers, we need to hear directly from young people about their experiences, or we run the risk of creating top-down solutions that fall short,” she added.

Diverse ages and experiences

Youth Era built on its connections in Columbia County (where it provides programs and services for young people) to form the advisory council. The nonprofit worked to create a group made up of youth of different ages and lived experiences, including houselessness, mental health challenges, substance use and respite care. (Respite-care programs provide short mental health breaks for children or adults.)

Youth Era has created what Hale calls “a magical space,” cultivating a level of trust among council members that makes it easier for them to have open, honest conversations about difficult topics.

Since its first meeting in March 2023, the council has taken a deep dive into respite care for youth and families, lack of mental health resources in schools, substance use among young people and other issues.

Members of the youth advisory council to the North Coast System of Care participate in a panel discussion at our community Substance Use Disorder Summit.

Youth input fosters new ways of thinking

Feedback from the council has helped system of care members reframe their thinking about respite care and other issues, looking at things through a more-holistic, youth-centered lens, said Hale.

“System of care members have been able to unpack the formal and informal notions of respite to consider what’s possible and how we can support youth in finding a place of respite,” she said.

“It has been beautiful to watch the continuum of care grow and to think about how we can support youth in their communities, where they want to be, versus where we think they should be,” Hale added.

Cultivating community and empowerment

The council has had some unexpected benefits for participants. Because meetings are held virtually, it has served as a platform for young people to get to know peers who attend different schools and live in different neighborhoods.

Council members have also come to appreciate the power they have to make a difference in their own communities. In October, they participated in a panel discussion – called “What we wish the adults knew” – at our community Substance Use Disorder Summit.

“Council members have formed connections to each other and their community,” said Caitlan Wentz, Drop-in Service Director for Youth Era. Wentz co-facilitates the advisory council.

“They see that they get to have a voice in making the fundamental changes they want to see in the place where they live,” she added.

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Community Giving

Columbia Pacific invests in care and communities

We’re a nonprofit community benefit company, serving more than 36,000 Oregon Health Plan members.

Membership by County
Community Investments 2023
Clinical Investments 2023*

*Clinical Investments do not include distributions from risk-sharing agreements

Note: dollar amounts rounded

Our Board of Directors

Nancy Avery


ODS Community Dental

Jonathan Betlinski, MD

Director, Division of Public Psychiatry

Oregon Health & Science University

Cathy Bond

Finance Supervisor

Tillamook County Transportation District

Pam Cooper

Chief Financial Officer

Providence Seaside Hospital

Sherrie Ford


Columbia Health Services

Tim Hennigan

Medical Services Compliance Officer

Columbia River Fire & Rescue

Eric Hunter

President and Chief Executive Officer


Steven Manesis

Peer Support Specialist

Community Advisory Council Member (Clatsop County)

Monica D. Martinez

Vice President/General Counsel, Legal and Regulatory Affairs


Viviana Matthews, Board Chair

Executive Director

Clatsop Community Action

Erin Skaar


Tillamook County

Marlene Putman


Tillamook County Community Health Centers

Joe Skariah, DO

Health Officer

Columbia County Public Health

Eric Swanson


Adventist Health Tillamook

Lena Walker, OD


Family Vision of Oregon

Nicole Williams

Chief Operating Officer

Columbia Memorial Hospital