The Columbia Pacific CCO Regional Care Team (RCT) offers providers a community of resources with a single point of contact for you and your patients. The RCT works closely with providers and members – through both telephonic and community-based support – to smooth the way to better care and better outcomes. Click here to view our Regional Care Team overview in PDF format.
With care coordination through the RCT, we will deliver
the right care, at the right time, in the right place, with the right team.
Members will have a consistent care team that will collaborate across disciplines to develop and implement a member-centric care plan through telephonic, electronic or community-based interventions to resolve identified needs and promote healthy outcomes.
The RCT is made up of care coordinators with a variety of backgrounds and experience, including:
Each patient is assigned to a care team that is familiar with the patient’s history, strengths, needs and support system. The team will:
Your dedicated RCT will work closely with your clinic to:
RCTs are assigned based on the county the patient’s PCP clinic is in or the county where the patient lives.
The RCT offers care coordination and support for patients with multiple or complex needs, such as:
Online: Submit a completed Care Coordination Referral form and we’ll route it to your assigned RCT.
Email: Send your completed form to firstname.lastname@example.org.
Fax: Print and send your completed form to 503-416-3676.
Collective (PreManage): If your clinic uses this online platform, check the RCT tag after searching for your patient.
Call: You can reach your RCT directly at 503-416-3743.
Download a PDF summary of this information here.