Taking care of your teeth and gums is an important way to take care of your overall health. That's why dental care is covered as part of your Columbia Pacific CCO benefits.
Finding a dentist
We partner with local dental plans so you can see the dentist with no cost to you. Your dental plan is listed on your Member ID card. They work with you to take care of your dental needs. Call them when you need dental care or have questions about oral health, before you seek emergency or urgent care.
- Is your first contact when you need dental care, except in a life-threatening emergency like uncontrollable bleeding.
- Arranges for specialty dental care, if you need it.
- Keeps your dental records and knows your oral health best, so they can offer the best advice even in an emergency.
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Why is it important for children to see the dentist?
Healthy teeth are part of a healthy body! Learn how to help your kids have good oral health habits with our brochure. Click on the language of your choice to download:
Oregon Health Plan
Pregnant women and members under 21
All other members
(In or out of service area)
Examples include extreme pain, infection, bleeding, swelling, or injuries to the teeth or gum
Limited/Up to age 16
Restorative and prosthodontic care
Root canal therapy
*Benefits may be subject to prior authorization requirements and frequency limitations
Dental health plans
We partner with four dental care plans. You will be assigned to one. They are:
- Advantage Dental
- CareOregon Dental
- Willamette Dental Group
You’ll find your dental plan assignment on your Columbia Pacific Member ID card. This information is also on the coverage letter the state sends you. If you’re assigned to a dental plan under Columbia Pacific and want to be assigned to another plan, contact Customer Service at 855-722-8206 (TTY 711).
Choosing a Primary Care Dentist (PCD)
Once you're assigned to a dental plan, you'll need to choose a clinic or dental office as your primary care dentist (PCD). Some dental plans assign you to a PCD, while others don't. If you aren't sure if you've been assigned to a dentist, call your dental health plan's customer service.
Your PCD will work with you to take care of your dental needs. Call your PCD before getting any dental care.
To coordinate your dental care, your dentist will:
- Be your first contact when you need dental care, except in an emergency.
- Arrange for specialty dental care, if you need it.
- Keep your dental records in one place to give you better service.
Below is detailed information for the four dental plans that partner with Columbia Pacific. You may choose a PCD from your dental plan's online provider directory or call them, and they will help arrange your first appointment.
Contacting your dental health planNote: Some dental plans are only available in certain counties in Columbia Pacific's service area. These counties are noted in parentheses.
Advantage Dental Services (Clatsop, Columbia)
Customer Service: 866-268-9631
CareOregon Dental (Tillamook)
Hours of operation: 8 a.m. to 5 p.m., Monday-Friday
ODS (Clatsop, Columbia)
Customer Service: 800-342-0526
Willamette Dental Group (Clatsop, Columbia, Tillamook)
Customer Service: 855-433-6825