Policies and forms

Click here to learn more about BH Qualified Directed Payments (BH QDP)

This section includes medical policies, forms and medical management guidelines for physical and behavioral health. Some documents are provided by CareOregon, the health insurance provider that works with Columbia Pacific. For dental health information, visit the provider page of the appropriate plan:

• Advantage Dental
• CareOregon Dental
• ODS
• Willamette Dental Group

Behavioral health guidelines and forms

• Treatment Authorization form (applied behavioral analysis services)
• Behavioral Health Utilization Management Procedure Handbook
• Noncontracted MH and SUD fee schedule
• CPC Provider peer FAQ
• CPCCO Narrative Access Report
• Neurofeedback Frequently Asked Questions

Behavioral Health Delegated Credentialing

• Delegated Credentialing Provider Roster Template
• Credentialing Changes FAQ
• Delegated Credentialing Training Tool

Behavioral Health Documentation Requirements

• Behavioral Health Non COA Providers Documentation Standards 
• Behavioral Health COA Providers Document Standards Checklist 
• SUD Providers Documentation Standards Checklist 
• Outpatient Behavioral Health Provider Requirements 

Opioid prescribing guidelines

• Persistent Pain and Opioid Prescribing guidelines (PDF)

Policies: General

• Criteria used for utilization management decisions

Policies: Pharmacy

• OHP Prior Authorization Use criteria

Forms: Pharmacy

• Prior Authorization and Formulary Exception Request form (OHP only)
• Injectable Medication Administered by Provider Authorization form
• Hospice Prior Authorization form
• Hepatitis C Prior Authorization Request form (OHP only)
• Nutritional Supplement Medication Request form
• Pharmacy Provider Reconsideration Request form

Policy updates and other forms: Pharmacy

• Authorization Policy-Injectables/Medications Administered Under the Medical Benefit (Updated 8/2024)
• Authorization Guidelines - Injectable Drugs for Bleeding and Clotting Disorders (Updated 3/2024)
• HepC DUR Provider Update

Electronic prior authorization Q&As

• Network provider ePA Q&A
• Surescripts ePA Assistance Guide

Treatment Pathways

• CareOregon Diabetes Treatment Pathway
• CareOregon Asthma Treatment Pathway - Pediatrics and Adults

Authorization guidelines and forms

Eligibility

Use the Provider Portal to verify a member’s eligibility with Columbia Pacific CCO.

Authorization guidelines 

Changes are posted on the 15th day of the calendar month (or the next business day).

• CareOregon Utilization Management Procedure Handbook

Diagnostic and treatment procedures: CPT code grid

• Authorization guidelines by CPT code

DME: Authorization and code lists

• DME No Auth Required List
• DME Change of Vendor Request form

Authorization request forms

• Enteral/Parenteral Prior Authorization form
• DME Prior Authorization form
• HOME INFUSION Prior Authorization
• Dental Hospitalization Authorization form (OHP and Medicare)
• Inpatient Authorization form (OHP and Medicare)
• Retro Facility Authorization form (OHP and Medicare)
• Retro Office Clinic Authorization form (OHP and Medicare)
• Limb Prosthetic Prior Authorization form (OHP and Medicare)
• SNF-IPR-LTAC Authorization Request form (OHP and Medicare)
• RCP Authorization Request form (OHP)

Frequently asked questions (FAQs)

• Comorbid conditions FAQ
• DME and supplies FAQ
• National Drug Code (NDC) requirements FAQ
• Care Coordination for Certified Community BH Clinics FAQ

Miscellaneous policies and forms

• Oregon Medicaid Practitioner Application form
• Oregon Medicaid Organization Application form
• Referral Form: Early Intervention/Early Childhood Special Education (EIECSE) Birth to Age 5
• Complex Care Case Management Referral
• Provider Claim Appeal form
• Client Agreement to Pay for Health Services form: Medicaid (OHP)
• Oregon Health Authority Primary Care Provider Attestation
• PCP Re-Assignment Request form (OHP and Medicare)
• Health-Related (Flex) Services Policy
• Health-Related (Flex) Services request form
• Health-Related Services: K Plan Letter request
• Health-Related Services: Hotel Liability form
• Health-Related Services: Hotel request checklist
• Health-Related Services: Budget worksheet
• Health-Related Services: States of Emergency Request form instructions
• Health-Related Services: States of Emergency Request form
• Hospital-based Credentialing Notification form
• Member Incentive form
• Member incentives frequently asked questions
• Traditional Health Worker Provider Enrollment form
• Traditional Health Workers Claims Submission Guide
• Doula Enrollment form
• Model of care training: Presentation (PPTX) | Attestation (DOCX)
• CareOregon Diabetes Resource Guide