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Health-related services

Health-related services funds

Columbia Pacific wants to make sure your unique health needs are addressed, so you are as healthy as possible. That’s why your benefits include access to a fund for what the Oregon Health Plan (OHP) calls “health-related services.”

This fund covers items or services that will help keep you healthy, and that you might not expect would be paid for by your health plan.

Health-related services funds help you get and stay healthy.

Here are some examples:

  • phone iconPhone/video appointments: A cell phone, tablet, an internet connection for better access to providers, etc.
  • food support iconFood support: Meal delivery, food vouchers, farmers market funds, etc.
  • housing support iconHousing support: Furniture, application fees for housing or a state-issued ID, moving costs, etc.
  • living environment iconLiving environment: Air conditioners, athletic shoes, items that improve mobility, etc.
  • comfort items iconComfort items: Weighted blankets, sleep aids, vouchers for yoga classes, etc.

These funds are meant to fill needs until a permanent plan is in place.

Steps for requesting funds

  1. Talk to your provider or care coordinator about what’s keeping you from getting and staying healthy. If your diagnosis or treatment calls for an item or service not otherwise included in your health coverage, you can submit a form request to use your HRSF benefit.
  2. Fill out the HRSF form on your own; watch the video tutorial below for instructions. You can also ask Columbia Pacific CCO Customer Service representatives to help you fill out the form and make your request.
  3. We’ll let you know if your request is approved.

Watch this video instructional on how to fill out the request form:

If you have any questions about health-related services or other topics, call Columbia Pacific Customer Service at 855-722-8206 or TTY 711, or send us a secure message at colpachealth.org/portal

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