At Columbia Pacific CCO, we value whole health. This includes access to quality mental health and substance use treatment. Your welcome letter shows if you have these benefits through Columbia Pacific. We cover most mental health and substance use treatment services. If you're already enrolled in the Oregon Health Plan (OHP), your benefits include most mental health and substance use treatment services, including:
- Assessments
- Psychiatry and counseling/therapy
- Substance use treatment
- Medication-assisted treatment, also called medication-supported recovery
- Mental health crisis services
Learn about mental health care and substance use treatment
Behavioral health is a term used to refer to three services: mental health care, substance use treatment and recovery support. These services are available at no cost to you. Getting help is easy: click on a link below to view our mental health care and substance use treatment handout, which helps explain these services:
If you are in crisis, you can get help without a referral or diagnosis. If you’re not currently enrolled in the Oregon Health Plan, visit One.Oregon.gov to find out if
you’re eligible and apply for benefits.
Please call the provider listed on your Member ID card to discuss options with them or contact 503-488-2822 for help.
You can get crisis services in all countiesClatsop County Clatsop Behavioral Health, 503-325-5724 or TTY 711 Tillamook County You can also call 911 for emergencies. Note: You don’t need approval from us to call the crisis line or 911. Use those services any time you feel you’re having an emergency. |
Find a mental health provider with our provider search tool (click below) or call Customer Service toll-free at 855-722-8206. We’re happy to assist you.
Levels of care
Different people have different mental health needs. We strive to provide the right level of care based on your need. Here are some examples of care settings:
- Primary care clinics offer integrated behavioral health care. They often provide mental health, substance use treatment, behavior counseling and more.
- Specialty care tends to focus in a single area or two, so it offers a wider range of services. Common areas of care include mental health, substance use treatment, crisis services, psychiatric services, child and family services.
- A hospital provides emergency or high-intensity care.
Substance use treatment
If you need alcohol or drug treatment, there are many ways to learn more. Talk to your PCP, an outpatient treatment provider or your community mental health provider, or contact Customer Service to find local services available to you.
You don’t need a referral from Columbia Pacific to get substance use treatment or recovery support from network providers. You can talk directly to your PCP or the treatment provider. Substance use services include:
- Outpatient therapy
- Medication-assisted treatment, also called medication-supported recovery
- Detox
- Inpatient and residential treatment (with provider approval)
- Peer recovery support
- Crisis services
